Your Questions About SafetyIQ, Answered

Whether you're evaluating EHS platforms or comparing us to other vendors, here are clear answers to the questions we hear most.

Product and Functionality FAQs

What Modules Does SafetyIQ Include?

SafetyIQ is an EHS management software platform organized into three connected suites. The EHS Management suite covers Incident Management, Audits & Inspections, Safety Observations, Risk Assessment, Document Management, Training Tracking, and Corrective Actions. The Mobile Worker suite includes Journey Management, Lone Worker protection, GPS tracking, and Emergency Response. The Fatigue Management suite delivers worker readiness assessments, fatigue trend analysis, and shift-risk monitoring. You can start with the modules you need today and add more as your operations evolve.

Can We Buy Modules Individually or Is It an All-In-One Platform?

Both. SafetyIQ is a unified platform, but you only pay for the suites and modules you use. Most customers start with one or two and expand over time as their safety program matures.

Is the Platform Configurable to Our Workflows, or Must We Adapt to the Software?

SafetyIQ is built to adapt to you. Forms, checklists, workflows, escalation paths, approvals, and reports are all configurable without code. You can tailor inspection templates by site, department, or equipment type, and adjust permissions by role.

Does SafetyIQ Work Offline in the Field, and How Does Sync Work When Connection Is Restored?

Yes. Field teams can capture audits, inspections, observations, and incidents fully offline. Once a device reconnects to Wi-Fi or cellular, the data syncs automatically in the background — nothing is lost, and workers don't need to manually push records.

Is There a Mobile App for iOS and Android?

Yes. SafetyIQ has native apps for both iOS and Android, designed mobile-first for tablets and smartphones used in the field.

Implementation and Onboarding FAQs

How Long Does Implementation Typically Take?

It depends on the size of your organization, the modules you're rolling out, and the complexity of your existing processes. Many customers go live on core functionality such as incident reporting and inspections within a few weeks; larger, multi-site enterprise rollouts take longer and are phased.

Who Handles Data Migration From Our Current System or Spreadsheets?

Our implementation team. We work directly with you to map existing data — whether it's coming from spreadsheets, a legacy EHS platform, or paper records — and import it into SafetyIQ during onboarding.

Will We Have a Dedicated Customer Success Manager?

Yes. Every customer is assigned a dedicated Customer Success Manager who supports you from kickoff through go-live and beyond, with regular check-ins to keep your program on track.

What Does Training Look Like for Admins Versus End Users?

Admins receive hands-on configuration training so they can manage forms, workflows, users, and reports independently. End-user training is built around real workflows — short, role-based sessions delivered live or on-demand, supported by in-app guidance and a knowledge base. The platform is designed so frontline workers can be productive without heavy training overhead.

Integrations FAQs

Does SafetyIQ Integrate With Our HRIS Platforms?

SafetyIQ offers native HRIS integrations with Workday and UKG Pro, syncing employee data continuously via API with no manual exports required. For other HRIS platforms like SAP SuccessFactors or BambooHR, we can connect via our open API or a custom integration. Reach out and we'll confirm what's available for your stack.

Can It Connect to Our ERP, LMS, or Single Sign-On?

Yes. SSO is supported for major identity providers including Okta, Azure AD, and Google, giving employees secure, frictionless access. ERP and LMS connections are handled via our open API.

Is There an Open API, and Are There Usage Limits or Additional Costs for API Access?

Yes, SafetyIQ provides an open API. Reach out for current pricing and rate limit details, which depend on your plan.

Compliance and Reporting FAQs

Does SafetyIQ Support OSHA Recordkeeping (300, 300A, 301) and Electronic Submission?

SafetyIQ aligns with OSHA recordkeeping requirements and is used by US customers to maintain compliance. Reach out for specifics on form generation and electronic submission workflows.

Does It Support International Standards (ISO 45001, ICMM, Country-Specific Regulations)?

Yes. SafetyIQ supports reporting aligned with ISO 45001, the Australian Work Health and Safety Act, and other regional standards. Customers in mining specifically use it to support ICMM-aligned reporting.

Can We Generate Custom Reports and Dashboards Without IT Support?

Yes. Reports and dashboards are configurable through the interface — no IT or developer involvement needed. You can also pipe data into Power BI for deeper analysis.

Does SafetyIQ Handle Multi-Site, Multi-Country, and Multi-Language Deployments?

Yes. SafetyIQ supports multi-site and multi-country deployments and is available in multiple languages, including English and Spanish. Customers run global rollouts across sites and regions from a single platform.

Security and Data FAQs

Is SafetyIQ SOC 2 Type II and ISO 27001 Certified?

Yes. SafetyIQ holds both SOC 2 and ISO 27001 certifications.

Where Is Our Data Hosted, and Can We Choose the Region (US, EU, AU)?

SafetyIQ supports regional data hosting to meet residency requirements. Reach out to confirm available regions for your deployment.

Who Owns Our Data, and How Can We Export It If We Leave?

You own your data. You can export it at any time via the platform or API, and we'll support a structured handover if you ever offboard.

How Are Backups Handled, and What Is the Uptime SLA?

Backups run automatically as part of our hosting infrastructure. Specific uptime SLA terms are included in enterprise contracts — contact your account team for details.

Pricing and Contracts FAQs