Case Study

Shamrock Civil Advances Journey Safety Processes

Shamrock Civil improves traveler safety and oversight by digitizing journey management, reducing fatigue risks, and supporting a rapidly expanding mobile workforce.

Industry

Civil Engineering

Employees

51-200

Location

Australia

About

Shamrock Civil

Shamrock Civil Engineering is a construction company operating across Australia, delivering infrastructure and civil works projects in both regional and metropolitan areas. As their operations expanded, the company increasingly relied on interstate and international travel, FIFO/DIDO arrangements, and significant night work. This shift created new safety and operational challenges that required stronger oversight and modernized processes.

SafetyIQ was chosen based upon a specific criterion around simplicity, speed of communication, efficient process for both travellers and managers, accuracy and timeliness of data and affordability.

Shamrock Civil

Safety Team

Shamrock Civil

SafetyIQ provided Shamrock Civil with a digital platform to monitor and manage a growing mobile workforce across multiple regions. The system replaced outdated manual controls, giving managers real-time visibility into traveler status and journey risks. Automated communication, streamlined workflows, and structured check-ins improved both speed and accuracy of safety monitoring. This allowed Shamrock Civil to create a more consistent, scalable safety process as travel demands intensified.

Challenges

As Shamrock Civil expanded, traditional safety controls could not keep up with the increased interstate and international travel required for projects. FIFO and DIDO operations introduced new fatigue risks, while night work and remote journeys increased exposure to safety hazards. Management needed a reliable way to ensure travelers—both scheduled and ad hoc—were safe and accounted for. Manual processes lacked consistency, visibility, and the scalability required to support a rapidly growing mobile workforce.

Man in a gray suit using a tablet inside an industrial plant with large machinery and pipes.

Solutions

Shamrock Civil selected SafetyIQ based on its simplicity, speed of communication, ease of use for travelers and managers, and cost-effectiveness. An initial pilot program was designed collaboratively, allowing leadership to understand parameters, anticipate challenges, and refine workflows. SafetyIQ provided a structured, real-time journey management process that supported travelers across diverse locations. Following pilot success, Shamrock Civil expanded usage across the workforce and, in some cases, to subcontractors.

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Results

The pilot program enabled Shamrock Civil to identify improvement opportunities and adjust processes before company-wide rollout. Digital journey management gave the organization clearer oversight of fatigue risks and travel-related exposure. SafetyIQ helped the company modernize its safety practices and support a continuously growing mobile workforce. Shamrock Civil has continued to review and improve its system, embedding a culture of ongoing safety enhancement.

Smiling woman wearing a yellow hard hat and safety vest holding a tablet in an industrial warehouse.

See how SafetyIQ helps simplify EHS management and builds a stronger safety culture.

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