Case Study

Sandvik Secures Advanced Remote Worker Management

The feedback from Sandvik personnel was that SafetyIQ remote worker management is economic, easy-to-use and convenient to monitor worker safety.

Industry

Mining & Metals

Employees

10,000+

Location

Sweden

About

Sandvik

Sandvik is a global, high-tech engineering group delivering solutions that improve productivity, profitability, and sustainability across the manufacturing, mining, and infrastructure sectors. The organization leads in digitalization and focuses on optimizing customer processes through advanced technologies. Its world-class portfolio includes equipment, tools, services, and digital solutions for machining, mining, rock excavation, and rock processing. In 2022, Sandvik employed approximately 40,000 people and generated about 112 billion SEK in revenue across roughly 150 countries.

The transition was one of the easiest undertaken for change management – excellent support from the SafetyIQ team.

Sandvik

Sandvik Safety Team

Sandvik

Sandvik Rock Tools needed a safer, more reliable way to manage employees traveling to remote mining and construction sites across Australia. Their manual call-in and paper-based journey management processes created safety risks and heavy admin work. After strong internal recommendations, Sandvik chose SafetyIQ to automate monitoring and eliminate human error. The software was easy to adopt, with structured onboarding and minimal disruption to existing workflows. Workers appreciated the simple check-in process and supervisors gained real-time visibility of remote staff. SafetyIQ ultimately improved safety, reduced admin time, and delivered measurable cost savings.

Challenges

Sandvik Rock Tools relied on manual call-in/call-out systems, whiteboards, and paper processes that left room for human error and made supervising remote workers difficult. Employees often traveled long distances through harsh, isolated environments where heat and remoteness posed serious risks. These outdated processes created inconsistencies, administrative burden, and gaps in quality assurance around worker safety. Supervisors struggled to maintain visibility into employee locations and verify that staff had arrived or departed safely. The manual systems also made compliance reporting and time verification slow and unreliable. Sandvik needed a dependable, automated safety management solution that could scale with their operations.

Man in a gray suit using a tablet inside an industrial plant with large machinery and pipes.

Solutions

SafetyIQ was chosen after three new team members—already familiar with the platform—endorsed it as a dependable, low-friction solution for journey management. Sandvik prioritized reliability and ease of use, and SafetyIQ met these expectations from day one, beginning with a smooth signup experience. A structured onboarding framework established sponsors, defined scope, delivered training, and aligned success metrics. The software automated check-ins, sending SMS and email prompts that workers could respond to with a simple “YES,” removing manual effort. If a check-in was missed, SafetyIQ instantly escalated alerts to designated contacts to trigger safety protocols. The transition required minimal change to existing routines and was considered one of the easiest change-management implementations the team had undergone.

Laptop displaying SafetyIQ EHS software dashboard with portfolio overview and an orange button labeled Request a Demo on the left side.

Results

SafetyIQ streamlined remote worker monitoring and significantly reduced the administrative burden associated with manual safety processes. Supervisors gained consistent visibility into worker locations and could respond more effectively to potential safety issues. The User Activity Report also strengthened client verification by accurately documenting site visits. Feedback from Sandvik staff highlighted improved safety, reduced human error, and a more efficient escalation process. The company cut monthly manual monitoring time from 50 hours to just 8, saving over $1,000 per month. With higher confidence in worker safety and clearer compliance records, SafetyIQ became a vital component of Sandvik’s operational risk management.

Smiling woman wearing a yellow hard hat and safety vest holding a tablet in an industrial warehouse.

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