Channel Ship Services Improves Global Contractor Safety
Channel Ship Services improves global contractor safety and visibility by using SafetyIQ to automate check-ins, support international travel, and monitor high-risk journeys in real time.
Industry
Maritime
Employees
11-50
Location
St Helier, Jersey
About
Channel Ship Services
Channel Ship Services (CSS) is an international maritime recruitment specialist based in Jersey, placing contractors on seismic and offshore survey vessels around the world. Managing more than 150 contractors across multiple countries, CSS coordinates complex travel involving remote departures and multi-leg international journeys. The company focuses on safety, efficiency, and reliable communication for workers who frequently travel alone or through high-risk environments.
Overall SafetyIQ has been well received by CSS Limited contractors, employees and customers, with an acknowledgement that the system is easy to use and promotes a feeling of comfort that someone will know instantly if they are not safe
Channel Ship Services
Channel Ship Services
SafetyIQ centralized CSS’s journey management, allowing contractors to create and update their own travel plans while enabling supervisors to track movements globally. The system delivered real-time visibility via SMS and email connectivity, even across regions with different time zones and languages. Automated alerts ensured CSS was notified immediately if a contractor missed a check-in. This streamlined monitoring and improved the safety, confidence, and coordination of their global workforce.
Challenges
CSS managed contractors traveling to remote locations using varied, unreliable communication tools, making it difficult to know where workers were once their journey began. Limited visibility posed risks related to extreme weather, piracy, terrorism, and multi-country travel. Time-zone differences and language barriers added complexity to ensuring worker safety and timely check-ins. CSS needed a simple, globally connected platform that could function consistently across continents.
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Solutions
SafetyIQ was selected as a scalable solution capable of supporting global travel monitoring across Europe, North America, South America, Asia, and Africa. Contractors could easily create journeys, check in at required intervals, and receive immediate support if something went wrong. CSS gained real-time location visibility and automated alerts, removing the need for manual tracking or constant communication. The system was intuitive enough that contractors required little or no training to adopt it.
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Results
SafetyIQ significantly improved CSS’s ability to oversee international travel and protect contractors working alone in high-risk regions. Automated check-ins and global connectivity ensured immediate awareness of missed alerts or safety concerns. The platform reinforced contractor confidence by ensuring someone was always monitoring their wellbeing. SafetyIQ also supported CSS’s progress toward OHSAS 18001 certification, helping the company open new business opportunities.
See how SafetyIQ helps simplify EHS management and builds a stronger safety culture.
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